How to Use Long Press:

1. Open the Airfob App and select the mobile credential (badge) for your location.
2. Hold your finger down on the badge for two seconds.
3. The phone will attempt to connect to a nearby Suprema reader over Bluetooth, activating the access point up to 5 meters away.

Intended Use:

The Long Press feature is best suited for environments where single, hard-to-reach readers are installed. This includes gates, parking barriers, and other access points where direct contact with the reader is impractical.

Why Long Press May Not Work as Expected in Certain Environments:

• Proximity and Multiple Readers: Long Press operates by detecting the first available reader in range, not necessarily the closest one. In settings with multiple readers in close proximity, the feature might inadvertently activate a different reader than intended due to Bluetooth’s signal reach and environmental factors.
• Signal Interference: Bluetooth Low Energy (BLE), used in Long Press, can be affected by barriers such as concrete walls, metal doors, and other obstacles. As a result, the effective range may vary, potentially causing inconsistent activation distances across different environments.
• Variable Connection Distances: The BLE algorithm continuously adapts based on the device’s interaction history with the reader, which means the connection distance may decrease after repeated connections, ultimately converging to a stable activation range of approximately 5 cm. This natural variance means BLE technology is not suitable for cases where precise, consistent distance activation (like exactly 20-30 cm) is required.

If your needs require precise distance control or reliable performance in close-range, multi-reader setups, we recommend using mobile credentials in a conventional way, bringing the phone close to the reader. For hands-free operation, alternative access methods like facial recognition may be more appropriate.