Add User (1. How to add individual user)

Add User (1. How to add individual user)

A user is any employee, member, or visitor who comes to a space where an Airfob Space is installed. After creating a site, you need to register users before issuing mobile cards or adding RFID cards. You can register users one by one, or you can register multiple users in bulk by registering a CSV.

In this article, you can see how to add individual user and issue a mobile card.

If you need to register multiple users once, read the Add User 2. article.

To add an individual user

  1. click the + Add User button in the User Management > Users menu.
  2. click Add new user (screen that opens automatically)
  3. Enter the user information and card information in the fields. You can read more about each item below.
  4. click Save or Save + Activate card button.


Saves the entered user's information to your site. No mobile card issuance instructions are sent, and the user status is saved as inactivated. Later, you need to change the user status to Activated to issue the mobile card.

Save + activate card

Upon saving the user, the user is sent an email or text message with instructions to download the mobile card. The user status is immediately saved as active, and the user can download the mobile card immediately (however, the use of the mobile card will start and end according to the entered validity period).

Required User Information

ID* : Generate a user ID to use alphanumeric characters or numbers

Language* : Select the language that will be displayed on mobile card invitations

User groups : Select a user group to include the user in.

Name* : Enter a username.

Title : Enter the user's job title, if required.

Department : Enter the department the user is a part of, if required.

Email* : Enter the email address to send mobile card invitations.

Mobile : If you're sending download invitations via text message (SMS), then mobile number must be entered.

Send Invitation By : Select how you want to send the invitation link to download the Airfob Space app and mobile card.

User Photo : Upload a profile image for the user.

Add Mobile Card : Click to issue a mobile card.

Card ID* : If you click the Add mobile card checkbox, it will be filled in automatically (It can be set to a custom number).

Add RF Card : Click the checkbox if the user also uses an RF card.

Card ID* : Enter the card ID of the RF card.

Add Only Web Card : Check if the user use an web QR or link card

Access Level* : Select the access level to grant to the user.

Floor Level : Select the floor level which the user can reach via elevator. Available only if you have the Elevator module installed.

Valid period* : Select the validity period of the access level to be applied to the added mobile or RF card.

Start date* : Select the start date of the validity period.

End date* : Select the end date of the validity period.

Device Manager : If a device with the T&A feature is installed, only the user assigned as device manager can access the device settings.

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