Email Template
When you add a new user in the Airfob Pro portal, you can send them an email invitation to download their mobile card and Airfob Space app for the first time. You can also send an email to notify users when their downloaded mobile card has changed status, such as being suspended, reissued, or deleted by an admin.
In the Email template menu, you can directly modify the email title, logo, text of the email sent to the user.
In this article, you'll find 1) the types of email templates and 2) how to create an email template.
※ If you don't create a template, the email will be sent with the Airfob logo and default text provided by Airfob.
Types of Email Template
Activated Email : When you issued the first mobile card for a newly registered user (user can installl the Airfob Space app and download mobile card)
Reissued Email : Reissue a mobile card to a user who has changed smartphones or deleted apps and can no longer use their existing mobile card.
Revoked Email : When a mobile card is permanently suspended by an administrator and can no longer be used.
Deleted Email : When a mobile card is permanently deleted by an administrator.
Suspended Email : Sent when an administrator suspends the use of a mobile card.
How to add a new Email Template
You can add new or edit email templates from the Settings > Email templates menu. You can change the language, logo, and text that will appear in the emails sent to your users. If you don't add an email template, they will be sent with a default template that includes the Airfob logo and default text.
1. Go to the Settings > Email Templates menu in the Airfob Pro portal.
2. Click the + Add Templates button in the top right corner of the Email templates screen.
3. Select the type of email template you want to add.
4. Select the language that will be used in the email. (Support for Korean, English, Japanese, Dutch, Spanish, and Portuguese: may vary depending on the type of email).
5. Upload a logo image for your brand.
※ Recommended logo image specifications
File format: JPEG, JPG, PNG
Minimum resolution: 200X60
File size: 1MB or less
6. Enter the subject text, which will be reflected in the subject line of the emails that users receive.
7. Enter the body text and footer text. You can see them being modified in real-time in the preview on the right.
8. Click the Save button, and the template will be added and immediately reflected in future emails.
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